2020 – The Year of Change

How do you sum up almost 12 years of life? I don’t think one can – at least not properly. There are so many memories to try to encapsulate in one post, that I would be foolish to think that I could recall all of them. In fact, the biggest fear of writing this post is that someone or something will be unintentionally left out. So please allow me to generalize to a great degree.

On May 31, 2008, I married the love of my life – Rebekah Linder. I met her the Saturday after Thanksgiving in 2006. I was just finishing up work at the Greenville Spartanburg Airport, and had been invited by my cousins to drive up to the Charlotte area to have home-made chili with their friends. I’m still foggy-brained over whether this was a set up or not, but nonetheless, I was a single 25 year old that loved chili. So I went.

It was that evening that I met my future wife. She was nothing I “thought” I wanted in a girl. I had always imagined I’d marry a southern girl who loved sports, and yet here I was, crushing over an opera singer from WinscAHsin (or however you are pronouncing that accent in your head – lol). We were engaged a year later, and then in May of 2008 we were married.

Though I lived in a couple other states during college life, Greenville, SC, had always been home. So for the first time in 27 years, I found myself putting down roots in a different place. We settled in Matthews, NC, in an apartment complex called Paces Commons – starting out life together above another young couple with two little girls, Angie and CR Braniff – now known around the world as https://www.youtube.com/user/branifffamily – Check them out and subscribe! We are so thankful for their friendship, even to this day.

During the stay in the apartment I began a 4 year tenure at the Bible Broadcasting Network (BBN Radio). It was an honor to serve alongside Dr. Lowell Davey and see many people give their lives to Jesus. Shortly after starting work at the station, we built our first house in Fort Mill. Both of our kids were born while living in that home on Haddington Drive.

Then, after much prayer, we began the process of pursuing our own Chick-fil-A franchise. What a journey! Those details are in this blog somewhere back in the archives. We sold our home and moved into a rental in the Wesley Chapel, NC, area in case I was offered a franchise location and we would be moving somewhere across the country. Nothing stretched us more than this experience – professionally, personally, and spiritually. So many sacrifices, yet willing to be tried and tested to see if that was what God had in store for us. Though it was not His purpose for us at that time, the friendships forged during those 3 years with CFA was immeasurable and invaluable.

Through connections at Chick-fil-A, I was introduced to Ryan Homes. I had never been in sales before, and actually couldn’t stand sales people. But real estate intrigued me, and I quickly discovered that sales, done correctly, is simply building relationships and meeting needs. I accepted the position and went through the process of building another home back in Fort Mill. It was during this move that we joined the church family at Harvest Baptist Church in Rock Hill, SC, and got involved teaching the college SS class, as well as in the music ministry (my wife that is – Haha!)

Fast forward 3 years to today, where we have taken the time to assess where we are in life, how much time we are spending together as a couple, with our kids, with others, etc. What we discovered is that we have very little margin in our lives, at a time when our kids are at very impressionable ages.

So after a lot of thought, prayer, and counsel, we will be transitioning to Greenville, SC over the next couple of months! It will be good for my kids to grow up around grandparents, uncles/aunts, and cousins for a few years at least. I am staying with Ryan Homes, but my drive to work will be less and with family around, I won’t feel like my wife is alone on the long days.

The email to my pastor was the hardest. Our church family at Harvest Baptist is special. I pray that we find something like Harvest in Greenville. We will miss you, Charlotte! You have become home. We were married here, our kids were born here, and our closest friends are here.

But a giant step of faith is good for the soul. It stimulates growth, necessary change, and new opportunities for impact and influence. So here’s to meeting new friends, reuniting with old ones, and learning new hashtags. See you soon, #GVL!

PS – Have you ever gone through a big move? Share all your tips and tricks!

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Mission: Compassion

I met Amanda about four years ago. She delivers for FedEx, and our Chick-fil-A in Wesley Chapel, NC was one of her stops. The hustle is REAL with these folks, and we tried to always make her day a little better by offering a drink or a sandwich.

Fast forward a few years.

Amanda’s route has changed, and I am no longer with Chick-fil-A, but we have kept in touch, as she had become a good friend. What I love most about Amanda is her heart for people. It is genuine and magnetic. And it all stems from her faith in Jesus.

Recently, she shared this video. It is a perfect example of who she is and the love she has for those around her. I am reminded of the verse in Jude where it speaks of some having compassion – making a difference. Grab a few tissues and click the play button.

Amanda also began a non-profit organization called Hungry Heroes where she feeds hundreds of first responders, veterans, EMTs, police, fire, etc. -simply to bless and encourage them. You can check it out here: https://www.hungryheroesbbq.com/ Consider donating your time and/or money to help support these heroes!

Please share this post as I am sure this will move others as it did myself. Thank you, Amanda, for loving everybody, always, and for being an example of life touching life.

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Mission Accomplished!

Ecclesiastes 3:1 says: “To everything there is a season, A time for every purpose under heaven” 

It was almost two years ago that JUST TRUETT began. A simple idea. An idea that, two years later, I would have never believed would have reached so far and impacted so many. But that was my purpose for it. I wanted something simple, yet tangible. Something that would cause the 16 year-old new hire to ask, “What does ‘JUST TRUETT’ mean?” And in that moment, you have the opportunity to share the life and legacy of a man who not only mastered the chicken sandwich, but someone who also impacted lives. Thousands and thousands of lives.

When he passed in the fall of 2014, everyone knew who he was. Then, as time went on, I began to walk into stores and ask random employees about Truett Cathy. Sadly, many of the younger ones would respond that they didn’t know who he was – though his likeness in the form of a cardboard cutout was standing over near the playground. It was then that I really saw the importance of the JUST TRUETT t-shirt. A simple, yet perfect way to explain who he was and how he served. To the young new hire, “Do you know what you do when a guest comes back into your restaurant incredibly upset because you forgot to place a straw in their bag at the drive-thru window? You ‘JUST TRUETT’! You do what Truett would have done. You treat them and serve them how Truett would have treated them and served them.” And right there, that opens up the conversation of who Truett was, and you not only teach them the correct response in handling a tough situation, but you also get the opportunity to tell his story at the same time.

Right from the beginning, I wanted to do things the right way. I asked Dan Cathy for permission to use his dad’s name on the t-shirt, even though ‘Truett’ is a first name used by many throughout the years. I also did not add the CFA logo, the Cathy name, or CFA font. Why? Because I wanted it to be a simple shirt that only those “inside” CFA would understand the meaning. A shirt where it was “understood” that it was associated with CFA without being technically a CFA shirt.

It took off immediately. Operators and staff across the country were catching my vision. From Dan Cathy, to Mark Cathy, corporate staff, operators, team members, and even raving fans and NFL players – they loved and appreciated the mission and mindset behind the shirt. Operators were messaging me with stories of how they used the shirt to teach classes on leadership. Friends had me ship the shirt to England to wear during the overseas pop-up events. And during the floods in Houston, shirts were shipped down to a local store to use while serving the community. It was making an impact and it was serving the purpose for which I had prayed it would serve.

To this day, as promised to Dan Cathy, I never made a dime off the t-shirts in profit. If anything, I took a loss and it was worth it to me. I loved this! It was a fun mission and it served its purpose well.

Today, I was asked by the family, through the CFA legal team, to discontinue the shirts. They expressed their gratitude and the efforts made to continue Truett’s legacy, and even though the shirt is technically not a CFA shirt, they need to be careful with their name and I completely understand that.

So as of today, I will be shutting down the Just Truett facebook page, the instagram page, and discontinuing production of the shirts. Those who have the shirts, please continue to tell the story – it must still continue to be told.

To all of who who have used these shirts to create a REMARKable experience for your team and your guests, and to all of you who have made a positive impact on those you have been in contact with because of the shirt, I thank you. Thank you for getting behind me, knowing my motives and heart were pure in this effort and for supporting JUST TRUETT throughout the past two years. I am forever grateful.

I humbly and respectfully bow out, knowing that I love the Cathy family, the brand, and the raving fans. And you never know. Maybe I’ll be adding to his legacy by owning and operating my own CFA restaurant one day. Only the Lord knows. To Him be all the honor and glory. Amen.

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One fantastic year of #JustTruett

It has been exactly one year since I wrote this post about launching the Just Truett t-shirts, and as I sit and reflect on what has probably been the craziest and busiest year of my life, I cannot help but praise God. I am not where I thought I would be at this time, but the journey has been a blessing and the future is bright.

As most of you know, I was turned down this past May to own and operate a Chick-fil-A in Montana. It was a long shot from the get-go, and corporate had told me they had chosen someone over a year ago, but I still gave it my all and went for it. I’m so happy for the operator they chose for that particulate location. He’s a great guy and a super fit for the Flathead Valley of Montana.

After much prayer, I decided to leave Chick-fil-A in September and go into real estate (though I still enjoy consulting and helping others in their own journeys). I obtained my NC Real Estate license and have almost completed my training to become a Sales and Marketing Rep for the Ryan Homes brand of NVR, Inc. Real estate class was no joke, but I love learning, growing, and expanding my horizons, and I thoroughly enjoyed it.

Along with changing careers, we lived 3 different places in 2016. We had been renting, thinking I was going to become a CFA operator in some part of the country, and therefore did not want to be tied down owning a house. After signing on with Ryan Homes, we settled back into Fort Mill, SC. I am pretty sure my wife was pumped to finally “settle” somewhere. 🙂

Since so much happened this year, I did not have much time to focus on promoting Just Truett shirts…. yet I was inundated with stories from operators and staff around the country telling me how they were able to use them to tell the story of Truett Cathy and his heart to serve others! Love getting feedback like that.

It has been exactly one year since I began to really promote the t-shirt and teach others the meaning behind the shirt. As I promised Dan Cathy, CEO of Chick-fil-A and Truett’s son, I did not make a profit selling t-shirts. I had a few people in the chain who were skeptical about the shirts, and/or the motive behind the shirts. Was I making money off of someone who is deceased, am I trying to gain attention, or maybe I was simply using Truett’s name to launch some larger venture later. None of these can be further from the truth.

This year, 210 shirts were purchased/donated across the country…. actually, one went to England as well for the pop-up event Chick-fil-A does for a day. They were used for conferences, events, in-store service, and other venues. With some of the funds, we were able to give $500 to a Chick-fil-A team member who had lost her brother in an accident and needed a vehicle. People have used the t-shirt in so many incredible and creative ways…. I am overwhelmed reading them all. I recently started an Instagram page to try to document those who have sent photos wearing the shirt. You will see operators, corporate staff and even Mike Tolbert of the Carolina Panthers!

I just finished running the numbers, and to those who doubted I was doing it for the right reasons and simply trying to make a profit…. I ended up negative $225 at the end of the year. And that is OK! Why? Because my goal from the very beginning was to create a simple shirt that reminded us all daily to serve as Truett served, to care as Truett cared, and to love as Truett loved. It’s a model of service that continues to this day in Chick-fil-A restaurants across the country, and hopefully this shirt helps in a small way to carry on his legacy.

A special thank you for everyone who purchased a shirt or multiple shirts this year. Because of you, so many lives were impacted this year. May God bless you! tc

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The End of an Incredible Journey… or is it?

Most of you know by now that this past week brought the news that I will not be moving ahead in my journey to own/operate a Chick-fil-A. At least not now. This news did not devastate me, nor was I angry. I know the system and how it works, and I knew this going in almost 4 years ago. I simply was not competitive enough. Chick-fil-A has 50,000 individuals per year starting the process to become an owner/operator. I made it to step 5 of 7. The top 400 of 50,000 or so. And I am very humbled and grateful to have made it that far. I am in a tough spot at my age. Mid-thirties with a family makes it difficult to be a solid candidate for the Leadership Development Program (on the road living in hotels for about 2 years opening up/running Chick-fil-As around the country), and I am not in my 40’s or 50’s with a wealth of experience from past employment. On paper…. I don’t compete. And I completely understand that from corporate’s point of view.

The only frustrating part is that I don’t know where I fit in…. or how to become THAT competitive. I feel like I have done everything in my power to become prepared to operate a store, and who I am and the endless energy and passion I have for Chick-fil-A would go far beyond simply making a local business profitable. But I am not upset. I know God has a plan, and I know that it is a perfect plan for me and my family. Sometimes it is God’s timing, or sometimes it is a completely new plan – only time will tell.

I want to thank my wife first of all for everything. And by everything, I mean the sacrifices, large and small, that she has made over the past 4 years. She was my biggest cheerleader, and she was ALL IN just as much, if not more, than I was. She is incredibly strong with a heart of gold. She will make an amazing operator’s wife one day, if that is what God wills. I love her dearly and desperately wanted to reach my goal for her. Love you, sweetheart.

Thank you also to the many Operators, Grand Opening Supervisors, trainers, Corporate staff, friends, guests, family, etc who cheered me on since day 1. I never once had someone tell me that I would never make it as an operator, but rather hundreds, if not thousands, telling me to keep going…. that they would love to help me and serve with me one day.

Though I am at peace and trust God with corporate’s decision, guests of mine are crushed. I returned to work this past Friday, and guest after guest walked in shocked – I don’t know if they were more shocked at the decision or that I had a smile on my face. Many operators reached out to me. Some told me they cried, while others expressed that if they had to go through the process today, they would not even make it.

You know what all this tells me? That this journey was not in vain. The people I know now that have impacted me, and that I may have impacted…. I wouldn’t have met them 4 years ago. The massive amount of support and outpouring of love during this journey and after the news came last week has been humbling. I don’t deserve any of this…. but God, in His goodness and grace, allowed me precious time with individuals all across this country. These moments are priceless to me!

I love Chick-fil-A and I will always love Chick-fil-A. As of now, I am still serving at my local CFA as a director working 50-55 hours a week. And until God moves me, that is where I will be. Is the journey over? I honestly don’t think so. I try to force myself to lose the desire to own my own store… and then I clock in and do life with my team, and after hugs and high fives and accomplishing goals together…. I realize I can’t stop pursuing my dream. It’s what I do. It’s who I am.

Many have asked if I am upset or mad. Almost telling me with their eyes and tone of voice that it would be ok to say yes. But no. I am at peace. I am at peace knowing that God is good all the time. Never is He NOT good. And though people all around the chain know I would make a tremendous operator, the one person who could say no, did say no. And they did their job well. They have to make sure they choose the best fit for every opportunity. To play God and to judge their decision would be foolish. To trust God and wait on His will and timing is obedience. So I choose to obey. I choose to wait. I choose to continue to be full of joy. I choose to keep on serving faithfully.

I leave you with this story from this past Saturday.

A mom and her little girl were getting into line to order when I walked by them to grab something from outside. She stopped me and told me that she had used me as an example when teaching her kids a lesson that week. I recognized the mom, but didn’t know her personally. She went on to explain that her 9th grade boy was telling her how his friends in the same grade were out partying/drinking and making poor decisions. Her son then said that he doesn’t have to hang out with that crowd and wants to make wise decisions. I bent down and asked the little girl what the mom had said about me. The little girl looked up at me and said, “Mommy said that she wants me to marry someone like you one day”. I was shocked, as I had never spoken to them before. The mom then began to tear up and told me that she can tell simply by the way I serve people in the restaurant that I am someone that she wants her boys to look up to and her daughter to marry. It was all I could do not to get all emotional! WOW! Do I deserve those comments? No. Any good in me is by the grace of God alone. But God used that instance, just mere days after receiving a “no” answer, to keep that flame burning inside of me.

To you that have followed this journey…. thank you! You are appreciated far more than you will ever know. I truly hope this isn’t the end. I have insane faith that it is not. In fact, I  check my email throughout the day thinking that I will receive one saying that they have changed their minds and have a store for me. But if that day never comes, I thank God that He used CFA to bring you into my life. May God bless you. #JUSTTRUETT

 

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Encouragement. It does a soul good.

Chick-fil-A President and CEO, Dan Cathy, often asks groups this question: “How can you tell someone needs encouragement? They are breathing!” Everyone needs encouraging. That’s just how we all are wired. It provides that “oomph” to keep on keeping on.

I love encouraging people, and I have a keen awareness that people need it. Why? Because I need it. Yep. Even with my incredible energy and love of life… I need it. Especially in the middle of this journey that I am on.

Tonight, I received a facebook message from a Chick-fil-A operator in the northeast:

“I wanted to shoot you a quick note and share with you what an encouragement you are. I am thankful and inspired by your optimism, joy and passion. I don’t know too many guys that live life with your level of Christ-centered energy. So thanks. Even on the hard days.”

Wow! Little did he know that I am in the middle of the operator interview process, waiting for the next step to be scheduled. 2016 is up in the air for me and my family, but we serve a God who is in complete control, and a God who gives friends who encourage. Just at the right time.

 

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I was SHOCKED by God…. but I shouldn’t have been.

What I am about to tell you, will shock you. In an awesome way. But it shouldn’t shock us…. For the past couple of years, I have been driving an old, green 1995 Toyota Tercel with a broken speedometer and a broken odometer. It leaks some oil and doesn’t change gears until the first mile of the day has been driven. I was content with the car. Proudly displaying my Chick-fil-A license plate on the front bumper while using the car as my daily driver to and from work. However, I never carry my kids in that vehicle. There isn’t much room, and I don’t feel it’s a safe vehicle as it’s so small and doesn’t drive through rain that well without hydroplaning. But it was okay for me! I was thankful for transportation, and the gas mileage was tremendous (that gauge still worked).

Yesterday, I was sitting at my computer on Craigslist looking at cars and thinking that it would be nice to have a bit newer car that I could drive that could also accommodate my kids if I needed to take one child and my wife the other. I thought about finances and how money isn’t growing on trees these days… and I definitely didn’t want to touch the money I set aside for my CFA operator fee. Then I remembered something my mom always told me growing up. “Pray specifically that God would provide what you need…. pray that someone will GIVE you a car”… she would say. I kind of chuckled when I remembered that, and though I felt kind of silly, honestly, I prayed that someone would give me a car. I went to work not thinking about it at all, as it wasn’t really a pressing need, per se, just a desire of my heart.

I was about to climb into bed last night around 10:30pm when I received a private message on Facebook from a person that I had met only once in life. In a nutshell, the message said that they had recently upgraded vehicles, and God had told them to give their old vehicle to me…. WHAT!? I read on. It was a 2003 Toyota Highlander. Safe. Room for kids. Reliable. WHAT?! Toyota?? I LOVE Toyota. My mind was racing. It was hard to comprehend it all. You mean to say that I prayed a prayer that morning that someone would give me a car, and by that evening, out of the blue, someone not knowing that I prayed that prayer messages me and wants to give me their vehicle?!

Beyond the incredible answer to my car situation was the fact that at a time where work had been tough, and though I believe I am on the right path with CFA… God, through direct answer to prayer, confirmed in my heart that I am indeed walking the way in which He wants me to go. Shocking?? YES! But what a rebuke. Answer to prayer SHOULDN’T be shocking. God still answers prayer!! Oh me of little faith.

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I’m an open book, and you all play a key role in the story!

I am an open book. Simple as that. The world knows 90% of what goes on in my life. Why? Because, as someone who absolutely stinkin’ loves people… I believe you, and others reading this, play an incredibly important role in my story. Each and every person I meet shapes me in some way or the other.

While many may choose to privately walk the Chick-fil-A journey, I want to share it with you. I am where I am today, and who I am today because of you… and it’s an honor and privilege to include you along the way.

I believe in the power of prayer, and I believe that God has a very specific will for my life. I also specifically feel called to be a Chick-fil-A operator. So I include you, my friend. I include you because I have spent time serving alongside of you, kept in touch via social media, celebrated with you, prayed for you, and loved you.

So I humbly ask for prayer. We head to Kalispell, Montana for a little vacation next week, and Lord willing, I am going to hunker down in the Colter Coffee Shop and begin the application process. I have never applied for a store before, and I need clarity of thought as I seek to put on digital paper my heart for Chick-fil-A and how and why I will take the brand to the next level.

I am confident in God and the timing. I know His will will be accomplished no matter what the outcome. And I thank you, friend, for riding along with us… for loving us… for supporting us… and most of all, for praying for us.

It means the world!! God bless you.

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